1. Booking Confirmation
A booking is confirmed only after the healthcare organization completes the required payment through the MedLynk platform.
2. Payment Components
The total amount payable includes the Professional Fee, MedLynk Platform Fee, and applicable GST on the Platform Fee. The applicable fees are displayed before booking confirmation.
3. Secure Payment & Settlement
MedLynk uses a secure payment and settlement mechanism to safeguard funds until the engagement is successfully completed, ensuring transparency for both healthcare organizations and healthcare professionals.
4. Shift Completion & Approval
The healthcare organization shall approve the completed assignment by confirming the timesheet or service completion through the MedLynk platform.
5. Professional Payout
Following completion and approval, payment is processed to the healthcare professional after applicable statutory deductions, if any.
6. Platform Fee
MedLynk retains its applicable platform fee. GST is charged only on the platform fee in accordance with applicable tax laws.
7. Cancellation & Refunds
Cancellation charges and refunds are governed by the MedLynk Cancellation Policy.
8. Invoices
MedLynk issues a tax invoice for its platform fee. Healthcare organizations can access invoices through their MedLynk account.
9. Payment Security
Direct payments between healthcare organizations and healthcare professionals for engagements initiated through MedLynk are not permitted.
10. Policy Updates
MedLynk may revise this policy from time to time. Updated versions will be published on the website.
Payment Flow
- Healthcare Organization Books Professional
- Payment Made Through MedLynk
- Booking Confirmed
- Professional Completes Assignment
- Healthcare Organization Approves Completion
- Professional Receives Payment
- MedLynk Retains Platform Fee
