EverythingYou Need to Know.

What is MedLynk?

MedLynk is an AI-powered healthcare workforce management platform that connects healthcare institutions with verified healthcare professionals for temporary and flexible staffing requirements.

Who can use MedLynk?

MedLynk is designed for hospitals, clinics, nursing homes, diagnostic centres, and qualified healthcare professionals, including doctors, nurses, physiotherapists, physician assistants, and allied healthcare professionals.

Where is MedLynk available?

MedLynk is launching in Tamil Nadu, with plans to expand to other major cities across India.

How do I register my institution?

Click 'Register Your Institution', complete the registration form, upload the required documents, and our team will verify your institution before activation.

How are healthcare professionals verified?

Every healthcare professional undergoes credential verification, including identity verification, qualification checks, registration validation (where applicable), and document review before being approved on the platform.

How does MedLynk find the right professional?

Our intelligent matching system recommends verified professionals based on specialty, qualifications, experience, availability, and location.

What types of professionals can I engage?

Healthcare institutions can engage doctors, nurses, physiotherapists, physician assistants, and other verified healthcare professionals available on the MedLynk platform.

Can I post staffing requirements in advance?

Yes. Institutions can post both planned and urgent staffing requirements.

How are payments managed?

Payments are processed securely through the MedLynk platform after shift completion and approval, in accordance with our Payment & Settlement Policy.

What happens if a professional cancels?

If a confirmed professional is unable to attend, MedLynk will help identify an alternative verified professional, subject to availability.

Who can join MedLynk?

Qualified healthcare professionals with valid credentials and required registrations (where applicable) can apply to join MedLynk.

How do I complete verification?

Upload your identification, professional qualifications, registrations, and other required documents during registration. Our verification team will review your application.

How will I receive assignments?

You'll receive notifications when assignments match your qualifications, specialty, availability, and preferred location.

Can I choose when I work?

Yes. You have the flexibility to accept assignments that fit your availability.

How are payments made?

Payments are processed securely after the healthcare institution approves the completed assignment.

Can I cancel an accepted assignment?

Yes, but repeated cancellations may affect your reliability rating and access to future opportunities.

Is my personal information secure?

Yes. MedLynk follows appropriate security measures to protect your personal information and processes data in accordance with applicable data protection laws and our Privacy Policy.

Why do you verify credentials?

Verification helps maintain a trusted platform by ensuring healthcare institutions engage appropriately qualified professionals.

How is my information used?

Your information is used only for account management, credential verification, assignment matching, platform operations, and legal or regulatory compliance, as described in our Privacy Policy.

How can I contact MedLynk?

You can reach us through the Contact Us page or email us at [email protected], or call +91 75500 21235.

How do I report an issue?

Please contact our support team through the Contact Us page or email us with the details of your concern.

How do I raise a grievance?

Grievances may be submitted to our Grievance Officer using the contact details provided in our Grievance Redressal Policy.